Live Scan is certified by the Department of Justice to
electronically capture and submit fingerprints for licensure, certification
and/or employment purposes. Additional information regarding Live Scan can be
found at the Attorney General’s web site.
Live Scan uses the latest "Live Scan" technology
to capture your fingerprint information. Our equipment is manufactured and
maintained by experts to ensure that it functions at the maximum level of
efficiency.
Live Scan's goal is to provide our customers with the
highest level of service. It is our number one priority to ensure that your
information is collected accurately and kept confidential. We require that all
of our Fingerprint Specialists be certified by the California Department of
Justice and that they adhere to the guidelines set forth by the DOJ regarding
the processing of your fingerprint information.
Live Scan strives to ensure that your information is
captured accurately the first time. Currently, our first time capture accuracy
in 98.8% which equates to only a 1.2% rejection rate even while processing
thousands of fingerprint applications. This is well below the industry average.
Our professionally trained, certified technicians accomplish this high percentage
accuracy because of their continuing training by fingerprinting experts.
In the unlikely event that an error or fingerprint rejection
does occur with this process, Live Scan will recapture your information at no
cost to you.